Disaster
Planning
Investing
in Disaster Planning - "business continuity
management", "business recovery planning", or
"risk assessment", call it what you will - is now
more important than ever.
The
essentials of business
Recovery from any business interruption will take
time. But the less time it takes the better. Customers
may initially be sympathetic but will quickly find
what they want elsewhere.
Rather than "disaster", let's call it a
"business interruption," because this is a less
emotive and more appropriate use of terminology
because this describes anything that happens outside
of your control that stops business as usual in its
tracks.
Adequate insurance will recompense financial loss if
assets are destroyed or key personnel are lost.
Insurance cannot, however, instantly produce office
space, replace stock, recreate computer data or
replicate essential documentation. These are also
essentials of business.
Planning
and management
Some planning is better than no planning at all. There are
stages to consider. First you have a crisis that needs
managing then damage needs to be assessed and
restricted service during recovery must be
facilitated. Finally full resumption of business as
usual must be effected. Communication with staff,
suppliers, customers, lawyers, accountants, insurance
companies, police, the press, etc. will be essential.
This will not be easy if the list of names and
telephone numbers reside in the charred remains of
your desk drawer!
Planning is not difficult but it does require
commitment and not just occasionally. Essential data
and documentation should be protected routinely.
Periodically, the threats should be reassessed and the
plan revised and communicated to staff accordingly.
Your business will change and the world around you may
change but you will want to continue somehow. We
can help you plan now so you do not flounder in
future.
|